It is easy to be good, nice and kind when everything is fine as your acts reflect your mood. The difficult is being good, nice and kind when you are under pressure, stressed, maybe frustrated or angry or sad. But guess what? It is your decision to be on the bright side. I am not saying that it is easy or that I am always perfect - for Heaven's sake, I'm not! It is that I have been on both sides: I have been the one who is been almost yelled at for having posed a question in the wrong moment and...
